Technicians online · Mon–Sat 08:00–18:00 +27 62 557 1450 · help@capeload.co.za
● IT support · Cape Town & Western Cape

Tech sorted. Fast.
Onsite or remote.

Cape Load Digital is a hands-on IT support team for homes and small businesses. We install Windows and macOS, set up new computers, get software and devices working, and fix the problems that slow you down.

  • Same-day response
  • POS & CCTV for business
  • Secure remote sessions
  • 169+ Western Cape areas
Happy client giving a thumbs up after their computer was fixed
WindowsmacOSMicrosoft 365UbuntuGoogle WorkspaceAdobeZoomTeamsHPDellLenovoSamsungWindowsmacOSMicrosoft 365UbuntuGoogle WorkspaceAdobeZoomTeamsHPDellLenovoSamsung
Operating systems

Windows, Mac, Linux: installed, upgraded and supported

Whatever your computer runs, we can set it up properly and keep it running.

Windows 11 & 10 logo

Windows 11 & 10

Home · Pro · clean installs
  • Fresh Windows 11 / 10 installation
  • Activation & licensing help
  • Driver & update fixes
  • Slow PC clean-up & speed-ups
View support
macOS logo

macOS

Sequoia · Sonoma · Ventura
  • macOS reinstall & upgrades
  • New MacBook / iMac setup
  • Apple ID, iCloud & Time Machine
  • Mac apps & Office for Mac
View support
Linux logo

Linux

Ubuntu · Mint · Fedora
  • Ubuntu & Linux Mint installs
  • Revive older laptops
  • Dual-boot with Windows
  • Basic server & dev setups
View support
ChromeOS & Android logo

ChromeOS & Android

Chromebooks · phones · tablets
  • Chromebook setup & recovery
  • Phone-to-PC sync
  • Email & account setup
  • Tablet & smart-device pairing
View support
Windows 11
macOS
Ubuntu 24.04 LTS desktop screenshot
Ubuntu 24.04 LTS
Linux Mint 22 desktop screenshot
Linux Mint 22
Software

The apps you rely on, installed and working

Licensed, configured and signed in, with no leftover bloatware.

Microsoft 365Word, Excel, Outlook
Outlook & EmailSetup & sync
Microsoft TeamsMeetings & chat
Google WorkspaceGmail, Drive, Docs
Adobe Creative CloudPhotoshop, Illustrator
Adobe AcrobatPDF tools
ZoomVideo meetings
WhatsApp DesktopWeb & desktop
SlackTeam chat
Google ChromeBrowser & profiles
FirefoxBrowser
DropboxCloud storage
Google DriveBackup & sync
BitdefenderAntivirus
NortonAntivirus
1PasswordPassword manager
VLCMedia player
AnyDeskRemote access

Product names and logos are trademarks of their respective owners and are shown to indicate software we support.

How it works

From "help!" to fixed in four steps

Tell us what's wrong

WhatsApp, call or fill in the form. A screenshot or photo of the error helps.

Get a clear quote

We explain the likely fix, the time it should take and the cost before we start.

Remote or onsite fix

We connect securely or visit you. Most issues are resolved in the same session.

Tested & explained

We test everything, show you what we changed and leave tips to prevent a repeat.

Why Cape Load Digital

Proper technicians, not a call centre

You talk to the person fixing your computer. We explain what went wrong in plain language and fix it properly, not just until next week.

  • Fast response. Most requests get an answer within the hour during business hours.
  • Windows and Mac. One team handles every device in your home or office.
  • Upfront pricing. You approve the quote before any work begins.
  • Data first. We back up before any reinstall or major change.
Cape Load Digital technician working inside a desktop computer
<60mTypical first response
169+Western Cape areas served
2×Platforms: Windows & macOS
0Call-out fee on remote support
Reviews

What clients say

★★★★★
"My laptop was stuck in an update loop the night before a deadline. They had it fixed remotely in under half an hour."
SMSarah M.
Claremont
★★★★★
"They set up four new PCs, Microsoft 365 and the office printer in one visit, and explained everything clearly."
JKJohan K.
Bellville
★★★★★
"They reinstalled macOS on my iMac and moved all my photos across. Friendly, quick and fairly priced."
NTNomsa T.
Sea Point
FAQ

Common questions

Do you offer onsite IT support in Cape Town?

Yes. We do onsite call-outs across Cape Town metro: City Bowl, Atlantic Seaboard, Southern and Northern Suburbs, Blaauwberg, South Peninsula and Helderberg. Areas further out, like the Winelands, Overberg and Garden Route, are mostly served remotely, with scheduled onsite visits.

How does remote IT support work?

You download a small, secure screen-sharing app. We connect only with your permission, and you watch everything we do. When the session ends, access is closed. Most software, email and Windows or Mac issues can be fixed this way within the hour.

Can you reinstall Windows without losing my files?

Yes. Before any reinstall we back up your documents, photos, email and browser data. Then we do a clean Windows 11 or 10 install, restore your files and reinstall your apps.

Do you support Apple Mac computers?

Yes. We handle macOS reinstalls and upgrades, new Mac setup, data migration, iCloud and Time Machine, Office for Mac and general Mac troubleshooting.

How much does IT support cost?

We quote upfront before starting. Remote support is billed in short time blocks with no call-out fee. Onsite visits have a fixed call-out rate depending on your area. WhatsApp us for a quick quote.

Do you build custom POS systems?

Yes. We build and install point-of-sale systems for shops, restaurants, cafés, salons and spaza shops. That covers the software, tills, receipt printers, cash drawers, barcode scanners and card-machine integration, plus stock control and daily reports.

Do you install CCTV and security cameras?

Yes. We install HD and IP camera systems for homes and businesses across Cape Town, with NVR recording, night vision, motion alerts and live viewing on your phone. We also upgrade and repair existing systems.

Do you help small businesses?

Yes. We set up workstations, Microsoft 365, email, printers, Wi-Fi and backups for small offices, and offer ongoing support for teams without an in-house IT person.

Fast help

Something not working? Let's fix it today.

Message us with what's wrong. We'll reply with a clear plan and a price before any work starts.